Privacy policy

Privacy Policy

In order for you to enter into an agreement with us and shop on our website, we need the following information about you:

- Name

- Address

- Phone number

- Email address

- Information about your purchase

We process your personal data for the purpose of delivering the product to you and handling inquiries related to your purchase. This processing is carried out in accordance with Asgardr’s privacy policy. Here, you can read more about how your data is processed, when it is deleted, and what rights you have as a registered user.

Complaint Options – Private Customers Only

If you wish to contact us, have any questions, or would like to submit a complaint, you can send an email to info@asgardr.dk or call +45 60166263.

If you have a complaint and we are unable to resolve the issue together, you may use one of the following options to file a complaint:

- Center for Complaint Resolution, via the complaint portal at the Appeals Board House (Nævnenes Hus). Go to the complaint portal.

- Center for Complaint Resolution, Nævnenes Hus, Toldboden 2, 8800 Viborg.

Alternatively:

The Danish Competition and Consumer Authority’s Center for Complaint Resolution

Carl Jacobsens Vej 35
2500 Valby

Website: www.forbrug.dk

If you are a consumer residing in another EU country, you can submit your complaint via the EU Commission's online complaint platform.

The platform can be found here: http://ec.europa.eu/consumers/odr/

When submitting a complaint, you must provide our email address: info@asgardr.dk.

Cookies

Read more about the use of cookies on Asgardr here:
https://www.Asgardr.dk/cookie-information/

 

Best regards,

Ásgarðr